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Specific Produt Support

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Arabic Calligrapher 1.1
Protection system: An Activation Key is required for product activation. Activation keys for this product are machine specific.To get a new Activation Key click this link.
Developement status: Most recent

Support Issues

Using Arabic Fonts with Arabic Calligrapher 1.1

To be able to write in arabic using Arabic Calligrapher 1.1, the operating system must supports the Arabic language. Arabic language enabling on Windows 2000, Windows XP and Windows Vista is possible through the settings of the Control Panel.

To write in Arabic you have to enable Arabic language on your machine.

Under Vista, here is what you have to do:

Select the following to display Regional and Language Options dialog box :
Start, Control Panel, Clock, Language and Region, Regional and Language Options.

In Regional and Language Options dialog box select as follows:

  1. From Keyboards and Languages tab: click on Change Keyboard, and then the Add button to add Arabic keyboard support.
  2. From Administrative tab: click Change System locale, and select one of the Arabic languages.

Also, if the keyboard you are using does not have Arabic letters, you can use the accessibility option to display a virtual keyboard on the screen.
To display an On-screen keyboard from the control panel select: Ease of Access->Ease of Access Center->Start On-Screen keyboard.

For older Windows versions, more information about this subject could be found at this link.

Current Language switching

To be able to use the Arabic Fonts, and in the case where you have downloaded the English version of Arabic Calligrapher 1.1, then you must switch the Current Language used inside the program.

For switching the Current Language from English to Arabic, follow these steps:

  1. From the menu, select the File->New menu item.
  2. Select Languages from the Options menu to display the Languages List Dialog Box.
  3. To change the Current Language of Arabic Calligrapher 1.1 select the Language that you want to be the Current Language and then press enter; a message box will be displayed confirming the new selection.
  4. Close the Languages List Dialog Box. Fonts corresponding to the newly selected Language are listed in the Font Drop Box.

Error Message during the installation of Arabic Calligrapher 1.1 on Windows Vista operating system

The following error the following error message may be displayed during the installation of Arabic Calligrapher 1.1 on Windows Vista:

 You should click on "Continue". This error message is trivial and does not affect the installation process.

Arabic Calligrapher 1.1 may fail to run on windows Vista when it is started for the first time

To resolve this issue, follow these steps:

  1. Open the Folder at which AC is installed.
  2. Select and right click the “BlackOnW.exe” file, a popup menu should be displayed. Select “Run as administrator”.
  3. Close the program.
  4. Again, select and right click the “BlackOnW.exe” file, a popup menu should be displayed. Select “Properties”.
  5. In the files properties window, click on the “compatibility” tab.
  6. Make sure that the options “run this program in compatibility mode for:”, and “run this program as an administrator” are both disabled:

 

Purchase issues

  • How to purchase a product?

    Go to the web page of the product of your selection and click on Buy button. Next you will have to follow the instructions that are shown to you. The store system will guide you through different step until the purchase operation is completed.

  • I did send the payment by money transfer but received nothing yet, what should I do?

    Make sure that you have notified us about your payment through the Contact page.

    On CD products are sent by postal mail. Starting from the payment date you should count for:

          1 Week (for order processing) + Mail delivery time (in function of postal operator).

    If the delivery of the product is further delayed you can contact us.

  • I have purchased a software product that I have downloaded as a demo software, how to activate the demo software?

    When your payment is received we will insert the purchase operation in our database, and send you, by e-mail, your Activation Key(s) or instructions for receiving them.

Demo Software Registration (activation keys) issues

  • What is an Activation Key?

    An Activation key is a piece of information that you have to insert into the software demo program so it will continue to execute after that the trial period expires.

  • What is a Machine Code?

    A Machine Code is a piece of information that identifies the computer machine at which the demo software is installed. To activate a software demo program you may need to provide the automatic activation interface on our website by the Machine Code as it is displayed to you by the demo software program.

  • What happen if I lost my activation key?

    Each purchase operation is registered into our database. If it happens that you lost your activation key -or had to reinstall software program, you can get new activation key throughout our automatic activation interface .

  • I had to format my pc and I am getting an error message when I try to activate the demo-software, should I obtain new activation keys?

    Yes, registration keys are machine-specific. Go to our automatic activation interface to obtain new keys for the software you have purchased.
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Latest News
12/16/2009
AC is now compatible with Vista and Windows 7
Arabic Calligrapher 1.1 is now compatible with Vista and Windows 7. A new release of Arabic Calligrapher 1.1 is available for download.
11/10/2009
New site for Golansoft is released
We are glad to announce to our customers the release of new website for Golansoft software company. This new version was designed to meet better standards in many different aspects. In particular, adequate information display and advanced purchase and activation facilities were implemented for a better customer experience.
Arabic Calligrapher 1.1
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